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Refund policy

 

At Nsheblink lash Beauty , customer satisfaction is important to us. Please review our policy carefully before making a purchase.

All Sales Final

All purchases made through Nsheblink Lash Beauty are final sale. We do not offer refunds, returns, or exchanges under any circumstances unless explicitly stated in this policy.

Non-Transferable Purchases

All purchases are non-transferable. Orders, store credits, or replacements may only be issued to the original purchaser and cannot be reassigned, transferred, or resold for claim purposes.

Order Accuracy

Customers are responsible for ensuring all order details (items, quantities, shipping information) are correct at checkout.
Once an order has been placed and processed, no changes, cancellations, or modifications can be made. Nsheblink Lash beauty is not responsible for errors made by the customer at checkout.

Damages, Defects & Incorrect Items

We only address issues related to damaged, defective, or incorrect items.

  • You must contact us within 48 hours of confirmed delivery
  • Email: Nsheblinkllc26gmail.com
  • Include:
    • Order number
    • Clear photos of the item(s)
    • Photo of the packing slip
    • Description of the issue

Failure to report within 48 hours will result in the claim being denied.

If your claim is approved:

  • We may offer a replacement or store credit at our discretion
  • Items must be unused, unopened, and in original condition
  • If inspection is required, a return label may be issued

Nsheblink Lash Beauty is not responsible for lost, delayed, or mishandled return shipments.

Condition of Returned Items (If Applicable)

Any items sent back for inspection must be in their original condition.
Products that are opened, used, tampered with, or not in resellable condition will not qualify for replacement or store credit.

Shipping Issues

Nsheblink lash beauty is not responsible for:

  • Carrier delays
  • Lost or stolen packages marked as delivered
  • Incorrect shipping addresses entered by the customer

Please contact the shipping carrier directly for these issues.

Chargebacks & Payment Disputes

By placing an order with Nsheblink Lash beautyyou agree to this policy.

  • Initiating a chargeback or payment dispute without contacting us first to resolve the issue is considered a violation of this policy
  • We reserve the right to dispute all chargebacks with supporting evidence, including proof of delivery, order confirmation, and this policy
  • Customers who file fraudulent or excessive disputes may be banned from future purchases

Abuse of Policy

We reserve the right to refuse service, cancel orders, or deny claims if we suspect abuse, fraud, or manipulation of our policies.